Cookie Policy
This policy explains how we use cookies and similar technologies to provide and improve our services. Learn about the types of cookies we use and how to manage your preferences.
Essential Cookies
Required for basic functionality
Functional Cookies
Enhance user experience
Analytics Cookies
Help us improve our service
Security Cookies
Protect against threats
Last updated: January 1, 2024
What Are Cookies?
Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our platform.
We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period or until you delete them).
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.
- Authentication and login status
- Security and fraud prevention
- Load balancing and performance
Functional Cookies
These cookies enhance functionality and personalization, such as remembering your preferences and settings.
- Language and region preferences
- User interface customizations
- Form data and user inputs
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Page views and user behavior
- Performance and error tracking
- Feature usage statistics
Third-Party Cookies
We may use third-party services that set their own cookies. These include:
- Google Analytics: For website analytics and performance monitoring
- Customer Support Tools: For live chat and help desk functionality
- Payment Processors: For secure payment processing
- CDN Services: For content delivery and performance optimization
Managing Your Cookie Preferences
You have several options for managing cookies:
Browser Settings
Most browsers allow you to control cookies through their settings. You can:
- Block all cookies
- Block third-party cookies only
- Delete existing cookies
- Receive notifications when cookies are set
Platform Settings
You can manage your cookie preferences through your account settings in our platform. Note that disabling certain cookies may affect the functionality of our service.
Contact Us
If you have any questions about our use of cookies, please contact us:
Email: support@stratamax.app
Phone: +977-9845900495
Address: Kathmandu, Nepal