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Scheduling & rostering

Guard scheduling and shift management software

Scheduling software for security companies builds the roster across every client site, shows who is actually covered, and makes the cost of a shift visible before you commit to it.

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At a glance

  • Multi-site rosters with per-client shift patterns
  • Recurring shift templates and rotation patterns
  • Open shift broadcast and guard acceptance
  • Conflict detection for double-booking and rest periods

+4 more in this module

The problem: the roster lives in three places at once

In most growing security companies the roster exists as a spreadsheet in the office, a printed deployment sheet at each site, and a running set of WhatsApp messages that amend both. All three disagree by the middle of the week.

The cost shows up at month end, when payroll is reconciled against a roster nobody trusts. Hours get paid that were never worked, hours get worked that were never billed, and the argument about which is which takes days.

One roster, built per client site

StrataMax models the roster the way the business actually works: per client, per site, per post, per shift. A site with three posts across two shifts is six assignments a day, and the system tracks them as six positions to be filled rather than as a block of headcount.

That structure makes coverage gaps visible before they happen. An unfilled post on Thursday night is on the screen on Monday, not discovered when the client calls at 10pm.

Filling a no-show without calling twelve people

No-shows are the operational reality of manned guarding. The question is how long the gap stays open. StrataMax lets a supervisor broadcast the open shift to guards who are qualified for that site and not already rostered, and assign whoever accepts first.

The matching matters as much as the speed. Filtering by site clearance, licence validity and rest-period rules avoids the second problem — covering a gap with someone who should not have been sent, which turns an operational issue into a compliance one.

Seeing overtime before you authorise it

Overtime is rarely a decision; it is usually an accumulation nobody noticed. By the time it appears in payroll the hours have been worked and the money is owed.

Because rostered hours and attendance sit in the same system, StrataMax can show what a proposed assignment does to that guard's weekly hours at the moment of assigning it. Supervisors get the cost signal while they still have a choice about it.

What's included

What StrataMax does here

Every capability below ships as part of guard scheduling — no separate module, no extra integration.

Multi-site rosters with per-client shift patterns
Recurring shift templates and rotation patterns
Open shift broadcast and guard acceptance
Conflict detection for double-booking and rest periods
Overtime visibility before a shift is assigned
Guard skill, licence and site-clearance matching
Shift swap requests with supervisor approval
Roster export per client and per guard
FAQ

Frequently asked questions

What is guard scheduling software?

Guard scheduling software builds and maintains the roster for a security company across all of its client sites. It assigns guards to specific posts and shifts, detects conflicts such as double-booking, tracks who has accepted each shift, and feeds the resulting hours into attendance and payroll.

How does scheduling software reduce overtime costs?

It makes the cost visible at the point of decision. Because rostered hours and recorded attendance live in the same system, a supervisor can see what an extra shift does to a guard's weekly hours before assigning it, rather than discovering the overtime after it has already been worked.

Can it handle different shift patterns for different clients?

Yes. Shift patterns are defined per client site rather than globally, so a site running 12-hour day and night shifts and a site running three 8-hour shifts can sit in the same roster without forcing one pattern onto both.

What happens when a guard does not turn up?

The supervisor can broadcast the open shift to guards who are qualified for that site, not already rostered, and within rest-period rules. The first to accept is assigned. Filtering by site clearance and licence validity avoids covering the gap with someone who should not be deployed there.

Does the roster connect to payroll?

Yes. Rostered shifts are compared against GPS-verified attendance, and the reconciled hours flow into payroll. This is what removes the month-end argument about which hours were actually worked and which are billable to the client.

See it on your own sites

A 30-minute walkthrough using your roster, your posts and your shift patterns — not a canned demo.

Book a free demo