Terms of Service

1. Acceptance of Terms

By accessing or using the StrataMax platform, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this service.

These terms apply to all users of the service, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

2. Service Description

StrataMax provides a comprehensive security management platform designed for security companies. Our services include:

• Employee management and scheduling
• Incident reporting and documentation
• Client portal and communication tools
• Analytics and reporting capabilities
• Mobile applications for field operations
• Integration with third-party systems

We reserve the right to modify, suspend, or discontinue any part of our service at any time with reasonable notice.

3. User Accounts and Responsibilities

To access our platform, you must create an account and provide accurate, complete information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Ensuring your use complies with applicable laws and regulations
• Providing accurate and up-to-date information
• Notifying us immediately of any unauthorized use

You must not use the service for any unlawful purpose or in any way that could damage, disable, or impair the service.

4. Data and Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy. By using our service, you consent to:

• Collection and processing of data as described in our Privacy Policy
• Use of cookies and similar tracking technologies
• Storage of your data on secure servers
• Processing of data for service improvement and analytics

You retain ownership of your data, and we implement appropriate security measures to protect it.

5. Payment and Billing

Subscription fees are billed in advance on a monthly or annual basis. By providing payment information, you:

• Authorize us to charge the applicable fees to your payment method
• Agree to pay all charges incurred by your account
• Acknowledge that fees are non-refundable except as required by law
• Accept responsibility for any taxes or additional charges

We may change our pricing with 30 days' notice. Failure to pay may result in service suspension or termination.

6. Limitation of Liability

To the maximum extent permitted by law, StrataMax shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation:

• Loss of profits, data, use, goodwill, or other intangible losses
• Damages resulting from unauthorized access to your account
• Interruption or cessation of service
• Bugs, viruses, or other harmful components

Our total liability shall not exceed the amount paid by you for the service during the 12 months preceding the claim.